DELIVERY POLICY – THE PIZZA COMPANY VIETNAM
The Pizza Company Vietnam serves customers through a network of nearly 80 restaurants across 22 provinces, delivering within a 4 km radius from the nearest restaurant.
1. Delivery Fee
2. Delivery Time
3. Delivery Methods
a. Home Delivery Orders
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Ordering Process:
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Customers complete their order on the website www.thepizzacompany.vn to receive an order code and confirmation.
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The system automatically processes the order and forwards the information to the designated restaurant branch.
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Order Confirmation:
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Delivery Process:
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Once the order is confirmed, a delivery staff from the nearest branch will deliver the order along with included items (sauce, spoon, fork, napkins, etc.)
b. Self Pickup at Restaurant
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Ordering Process:
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Pickup Time:
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Approximately 20 minutes after confirmation, or after a confirmation call from The Pizza Company Vietnam (for orders over 2,000,000 VND)
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Customers may request a change in pickup time if informed at least 1 hour in advance.
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Pickup hours: 10:00 AM – 9:30 PM daily
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Product Check:
General Note: All disputes between The Pizza Company Vietnam and customers shall be resolved in the spirit of cooperation, respecting the rights and ensuring fairness for both parties.